Date: 6/2/2014

Title: COACHING FOR HIGH PERFORMANCE - Part One

Coaching is a term which describes assistance provided to an employee to help him/her improve. Coaching does not address deficits in hard skills or technical skills. It addresses deficits in soft skills. Examples of soft skills are communication, conflict-resolution, self-awareness, emotional intelligence, leadership, etc. Coaching is often provided by a consultant from outside the business. This outside coach enters the workplace without any baggage or preconceived notions of the company. Having a “neutral person” provide coaching services also helps create a safe environment for the employee to explore his/her necessity to make behavioral changes.

To learn more about how to practice this understanding, contact Results Group, LLC at www.ResultsGroupLLC.com or 515-330-2866.