Among the most difficult tasks for most leaders is to clearly set boundaries for performance expectations for employees. It is one of the most common areas of expertise where many managers fall short because in most cases, it is the result of inadequate training or lack of knowledge on their part. This skill of clearly defining performance expectations is pertinent for the success of a company to attain a mutual level of compatible understanding between manager expectations and employee performance. The purpose of this seminar is to equip managers and supervisors with the ability to make decisions with consistency and developing a clear understanding of how to set, measure, and encourage excelling performance from their employees.
In this seminar, participants will learn:
- Learn to confront behavior that fails to meet your expectations
- Understand the importance of discipline and conformity in building high performance
- Develop a set of non-negotiables for those whom you lead.
- Practice the skill of harnessing harmful behavior
- Recognize yourself as a leader and understand the practices of empowering leaders
- Establish clear performance expectations and develop the ability to confront poor performance
Participants will have learned skills and lessons to take back to their own workplace. We have applied for 2.5 hours of strategic recertification credit for this workshop.